Notes for the small-business owner who just got an email.
Short, plain-spoken notes written for the person running a shop, restaurant, or studio — not the person running an agency. New posts land here as we run into the same questions a few times in a row.
Want more like this?
Got a topic you wish someone had explained plainly? Send a short note — articles land here when the same question keeps coming up two or three times in a row.
Replies usually arrive the same day, hand-written.